Associate, Account Management (Bali)

Join Foodpanda as an Associate, Account Management and play a pivotal role in driving growth and fostering strong relationships with our partners in the food and beverage industry. Based in the vibrant locales of Bali, you will collaborate with a dynamic team to develop and implement strategies that enhance our partners' success and maximize their revenue potential. This is an exciting opportunity to work in a fast-paced environment where your contributions will directly impact the success of our partners and the overall growth of Foodpanda.

Foodpanda is a leading food delivery platform in Southeast Asia, known for its innovative approach to connecting customers with local restaurants and businesses. In Bali, we are committed to providing exceptional service and support to our partners, ensuring they have the tools and resources they need to thrive. As an Associate, Account Management, you will be at the forefront of this mission, working closely with our partners to understand their unique needs and challenges, and developing tailored solutions to help them achieve their business goals.

📋 Tanggung Jawab Pekerjaan

Key Responsibilities:

• Build and maintain strong relationships with restaurant partners, ensuring their satisfaction and success.
• Develop and implement account management strategies to drive revenue growth and improve operational efficiency.
• Conduct regular check-ins and performance reviews with partners to identify opportunities for improvement.
• Collaborate with cross-functional teams to ensure seamless integration of new partners into the Foodpanda platform.
• Monitor key performance indicators (KPIs) and provide regular reports to stakeholders.
• Stay up-to-date with industry trends and best practices to inform strategic decision-making.
• Assist in the development and execution of marketing campaigns to promote partner restaurants.
• Provide exceptional customer service to partners, addressing their concerns and resolving issues promptly.

🎓 Kualifikasi & Syarat

Kualifikasi & Syarat:

• Bachelor's degree in Business Administration, Marketing, or a related field.
• Minimum 2 years of experience in account management, sales, or a related role in the food and beverage industry.
• Strong interpersonal and communication skills, with the ability to build and maintain relationships with key stakeholders.
• Excellent organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
• Proficient in using Microsoft Office Suite, including Excel for data analysis and reporting.
• Familiarity with CRM systems such as Salesforce or HubSpot is a plus.
• Ability to work well in a fast-paced, dynamic environment.
• Strong problem-solving skills and a proactive attitude towards identifying and addressing issues.

🛠️ Keahlian

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